Terms and Conditions

Last Updated: April 29, 2025

1. Introduction

Welcome to IM, a service operated by Akay Travel Service ("we," "our," or "us"). By accessing or using our website, mobile applications, or any services offered by Akay Travel Service (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). Please read these Terms carefully before using our Services.

2. Acceptance of Terms

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services. We reserve the right to modify these Terms at any time at our sole discretion. Your continued use of the Services following any changes constitutes your acceptance of the revised Terms.

3. Eligibility

To use our Services, you must be at least 18 years of age and possess the legal authority to enter into a binding agreement. By using our Services, you represent and warrant that you meet these requirements.

4. Account Registration

Some portions of our Services may require you to create an account. When registering for an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Booking and Reservations

When making bookings or reservations through our Services:

  • You agree to provide accurate and complete information for all travelers.
  • You acknowledge that all prices displayed are subject to change until payment is confirmed.
  • You understand that additional fees, such as taxes, service charges, or supplier fees, may apply.
  • You agree to comply with the specific terms and conditions of the travel service providers.

6. Payment

By making a payment through our Services, you authorize us to charge the specified payment method for the total amount of your booking, including any applicable taxes and fees. You represent and warrant that you have the legal right to use the payment method provided.

7. Cancellations and Refunds

Cancellation policies vary depending on the specific travel service provider. Please refer to our Cancellation Policy for more detailed information. In general:

  • Cancellation fees may apply based on when the cancellation is made.
  • Some bookings may be non-refundable or subject to penalties.
  • Refunds, when applicable, will be processed according to our refund procedures.

8. Travel Documents

You are responsible for obtaining and maintaining all necessary travel documents, including valid passports, visas, health certificates, and any other documentation required for your travel. We are not responsible for any issues arising from inadequate or improper documentation.

9. Intellectual Property

All content on our Services, including but not limited to text, graphics, logos, images, software, and audio/video clips, is owned by or licensed to Akay Travel Service and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

10. User Content

By submitting reviews, comments, photos, or other content to our Services, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide in any media. You represent and warrant that you own or have the necessary rights to the content you submit.

11. Prohibited Activities

You agree not to:

  • Use our Services for any illegal purpose or in violation of any applicable laws.
  • Attempt to gain unauthorized access to any portion of our Services or any systems or networks connected to our Services.
  • Use any automated means, such as bots or scrapers, to access or collect data from our Services.
  • Interfere with or disrupt the operation of our Services or servers.
  • Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity.
  • Transmit any viruses, malware, or other harmful code.

12. Limitation of Liability

To the maximum extent permitted by law, Akay Travel Service shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, or use, arising out of or in connection with your use of our Services. Our total liability for any claim arising out of or relating to these Terms or our Services shall not exceed the amount paid by you to us for the specific booking or service that gave rise to such claim.

13. Disclaimer of Warranties

Our Services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. We do not guarantee that our Services will be uninterrupted, error-free, or secure. We disclaim all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

14. Third-Party Services

Our Services may contain links to third-party websites or services that are not owned or controlled by Akay Travel Service. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. Your use of such third-party services is subject to their respective terms and conditions.

15. Indemnification

You agree to indemnify, defend, and hold harmless Akay Travel Service, its affiliates, officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising out of or in connection with your use of our Services, your violation of these Terms, or your violation of any rights of a third party.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or our Services shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

18. Contact Information

If you have any questions about these Terms, please contact us at:

Akay Travel Service
Topçular, Aspendos Blv. No:214
07200 Muratpaşa/Antalya TURKEY
Email: 1it@akaytour.com
Phone: +90 242 312 00 01
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